Wine Tour FAQ’s

Of course, wine country is always the perfect gift!

Buy gift certificates online here or email letsgo@sbadventureco.com and we’ll send you a certificate by email or in the mail.

We are always happy to accommodate last-minute guests when possible!

However, it is best to give us accurate numbers as soon as you can because we have limited space in our vehicles. Email letsgo@sbadventureco.com to add more guests to your booking.

We are unable to accommodate pets on our wine tours. Service animals are welcome.

More information is available at Santa Barbara Adventure Company Service Animal Policy.

Our staff will handle all of the details for the day, including winery selection and reservations.

We partner with over a dozen premier wineries and tasting rooms in Santa Barbara Wine Country, and schedule tastings depending on availability, time of year, and size of the group. We typically receive excellent feedback from our guests on our winery selections.

You can view our partner wineries here.

While we cannot guarantee that we will visit all of your preferred wineries, we are happy to take requests into consideration and will make accommodations to the best of our ability. Once you book, you may respond to your confirmation email with your preferences.

Yes, you must bring a car seat if traveling with a child. Here’s what you need to know:

• We do not provide car seats, so you are responsible for bringing one.
• Please ensure your car seat is compatible with our vans. If needed, we can provide vehicle details—email us at letsgo@sbadventureco.com before your trip.
• You will need to install the car seat yourself before the tour begins.

Children are subject to the standard non-drinker rate because they occupy a seat that could otherwise be used by a paying adult.

We do! We encourage all bachelorette groups to book privately out of respect to other guests in a public van and also to guarantee a truly special experience. Any decorations used on/in the vans need to be cleaned and removed prior to drop-off at your final destination. 

Our vans have either 7, 11, or 14 seat capacity for public tours and we often operate at full capacity, especially on the weekends.

Santa Ynez Tour – 3 wineries
Cupcake & Wine Tours – 3 wineries
Wine Country Shuttle – 3 wineries

You can check available trips by clicking Book Online at the top right of our homepage and then selecting the date you are interested in.

If you don’t see the trip you are looking for or it appears Sold Out, please call our office at (805) 965-1414 and we will try to accommodate you. We work on an open calendar, which means that we can usually offer any trip on any day of the year as long as your group meets the minimum number of required guests. If you are traveling by yourself or with one other person, then you can add into an existing group.

The train to Santa Barbara is famously late. Therefore we encourage guests who are traveling to Santa Barbara via train to arrive the day prior or to allow plenty of time the day of for a delayed train arrival. Generally, a train arrival of 9:30am or earlier is recommended in order to make your pick-up time.

Refunds will not be issued due to late train arrivals.

Absolutely!

We’re flexible and happy to customize our itinerary to your needs. Private tours are available to book online by selecting “Private Custom Wine Country Tour” here, sending an email to letsgo@sbadventureco.com, or calling our office at (805) 965-1414.

We have adjusted our business model to accommodate COVID health and safety standards. For more information, visit COVID-Ready Operational Plan.

Lunch is included with our wine tours (not included with Wine Country Shuttle).

Our guides will serve chips, cookies, drinks, and your choice of item from the lunch menu, which is sent to you in your booking confirmation – it’s a gourmet, deli-style menu of soups, salads, and sandwiches. We try to find a scenic and comfortable spot for your group to enjoy lunch, usually at one of the wineries that we are visiting. If you have a food allergy or diet restrictions, please let us know.

Our exact itinerary varies trip-to-trip based on winery availability. This is what our typical itineraries look like for our Santa Ynez Tour, Cupcake & Wine Tour and Wine Country Shuttle:

• 9:30-10:45am – Shuttle pick-ups
• 11:00am-12:00pm – 1st winery tasting
• 12:30-2:15pm – 2nd winery tasting + lunch
• 2:30-3:30pm – 3rd winery tasting
• 4:45-5:15pm – Shuttle drop-offs

Cancellation Policy

• A full refund will be granted up to 14 days before your tour.
• From 13 days to 72 hours before your tour, refunds are available less a 15% cancellation fee.
• No refund will be granted for a cancellation less than 72 hours before the tour.

Tours operate rain or shine. Our company reserves the right to cancel, reschedule, or adjust the trip due to dangerous weather conditions. If we cancel a kayak tour due to weather, you can receive a full refund for the tour. This cancellation policy may vary for custom trips and events that require more preparation.

Date Change Policy

• You may change your date, pending availability, with no fees up to 14 days before your tour.
• From 13 days to 24 hours before your tour, you may change your date for a 10% fee.
• No date changes will be granted less than 24 hours before the tour.

We can provide just about any activity for any size group. If you have a group larger than 14 guests, please fill out the request form on our Private Group Tours page and we’ll get back to you shortly with options.

We will pick you up in Santa Barbara or Santa Ynez Valley (Buellton, Solvang, Los Olivos), and that is included in the cost of the tour. We can pick you up at other locations for an additional cost. You can review pick-up information here.

Our guides work hard to ensure you have a great time. Therefore 15% gratuity for your tour guide is included in the price of all private tours.

If you’d like to leave an additional gratuity for your guide, you can tip them directly on the day of your tour.  We are also happy to apply additional gratuity via credit card at any time by calling our office.