Cancellation Policy
• A full refund will be granted up to 14 days before your tour.
• From 13 days to 72 hours before your tour, refunds are available less a 15% cancellation fee.
• No refund will be granted for a cancellation less than 72 hours before the tour.
Tours operate rain or shine. Our company reserves the right to cancel, reschedule, or adjust the trip due to dangerous weather conditions. If we cancel a kayak tour due to weather, you can receive a full refund for the tour. This cancellation policy may vary for custom trips and events that require more preparation.
Date Change Policy
• You may change your date, pending availability, with no fees up to 14 days before your tour.
• From 13 days to 24 hours before your tour, you may change your date for a 10% fee.
• No date changes will be granted less than 24 hours before the tour.
